Privacy Policy
Last updated: August 5, 2026
Stone Guys NY (“Stone Guys NY,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through stoneguysny.com, how we use and share it, and the choices available to you.
Information we collect
Information you provide. When you request an estimate, contact us, use a form, upload project photos, or communicate with us, we may collect your name, email address, telephone number, property or service location, message, project details, photographs, and any other information you choose to provide.
Website and device information. Our website and service providers may collect information such as your IP address, browser and device type, operating system, pages viewed, links clicked, referring page, general geographic area, date and time of access, and diagnostic or security information.
Cookies and similar technologies. We use necessary cookies to operate and secure the website. With your permission, we may also use optional analytics, session-replay, communications, and embedded-content technologies. See our Cookie Policy for current categories and services.
How we use information
- Respond to inquiries, review project photos, prepare estimates, and provide requested services.
- Communicate about appointments, projects, customer service, and follow-up questions.
- Operate, maintain, secure, troubleshoot, and improve the website and our services.
- Understand website use and measure the effectiveness of our content when optional analytics consent is given.
- Detect fraud, abuse, or security incidents and comply with legal obligations.
Photo uploads
Project photographs help us understand the material, finish, location, and visible damage. Photos may contain metadata, including date, device information, or location data. If this concerns you, remove embedded metadata before uploading. Please do not send identification documents, financial account information, or other sensitive personal information in project photos or messages.
Cookies, analytics, and embedded services
Optional services may include Google Analytics, Microsoft Clarity, Hotjar, LiveSupporti, Google Maps, and embedded media such as YouTube. These providers may process device, usage, interaction, or approximate-location information under their own privacy terms. Optional scripts and third-party embeds are blocked until you make a choice where our consent controls apply.
You can accept, reject, or customize optional cookies from the consent banner. After making a choice, use the “Cookie Preferences” control displayed on the website to change it. Your browser may also let you delete or block cookies; some website functions may not work correctly if necessary cookies are blocked.
Service providers and disclosures
We may share information with providers that help us host and secure the website, manage inquiries and scheduling, provide forms or customer communications, analyze website performance, or deliver embedded content. These may include our web host and providers such as HoneyBook, Google, Microsoft, Hotjar, and LiveSupporti, depending on the features you use and your consent choices.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, investigate misuse, or in connection with a business reorganization or transfer. We do not rent or sell customer inquiry information for money.
Data retention
We keep personal information for as long as reasonably necessary to respond to you, provide and document services, maintain business and tax records, resolve disputes, protect the website, and meet legal obligations. Retention depends on the type of information and why it was collected. We delete or de-identify information when it is no longer reasonably needed, subject to backup and legal requirements.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission, or storage system can be guaranteed completely secure, so please avoid sending sensitive information through ordinary website forms or email.
Your choices and requests
You may ask to access, correct, or delete personal information you provided to us, or object to certain uses. We will review requests and respond as required by applicable law; some information may be retained for legal, security, or recordkeeping reasons. To protect your information, we may need to verify your identity before completing a request.
Children’s privacy
This website is intended for property owners, managers, designers, contractors, and other adults seeking stone services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Third-party links
Our website may link to websites or services we do not control. Their privacy practices are governed by their own notices, and we encourage you to review them before providing information.
Changes to this policy
We may update this Privacy Policy as our website, services, or legal obligations change. The “Last updated” date above identifies the current version.
Contact us
Questions or privacy requests may be sent to info@stoneguysny.com or by calling 888-786-6369. You may also write to Stone Guys NY, 32-41 45th Street, Astoria, NY 11103.