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When to Call the Professionals: Signs Your Stone Needs Help

When to Call the Professionals: Signs Your Stone Needs Help

At Stone Guys NY, we understand that while regular maintenance can be handled by most homeowners, there are times when professional help is necessary to address more serious issues. Recognizing the signs that your stone needs professional attention can save you from costly repairs in the future. Here are some clear indicators that it’s time to call in the experts.

1. Deep or Stubborn Stains

  • Persistent Stains: If you’ve tried multiple methods to remove a stain and it’s not budging, it might be deeper than the surface. Professionals have specialized techniques and products to remove even the toughest stains without damaging the stone.
  • Unknown Origins: If you’re unsure of the source of a stain, professional analysis is crucial. Different stains require different treatments, and using the wrong approach can exacerbate the problem.

2. Etching and Scratches

  • Visible Etching: Acidic substances can leave etch marks, especially on calcareous stones like marble and limestone. If your stone has noticeable dull spots or rings from where a substance sat, it’s time for professional re-polishing.
  • Surface Scratches: While minor scratches can sometimes be handled at home, deeper or widespread scratches should be professionally smoothed and refinished.

3. Cracks and Chips

  • Structural Cracks: Cracks that go through the stone or that are widening over time can indicate structural issues. Professionals can assess the cause and provide solutions to prevent further damage.
  • Chipped Areas: Small chips might seem like a cosmetic issue, but they can lead to more extensive damage if not properly filled and sealed.

4. Fading and Discoloration

  • Color Changes: If your stone is fading, yellowing, or showing other signs of discoloration, it may be due to prolonged exposure to sunlight, improper cleaning agents, or age. Professionals can diagnose the cause and recommend treatments to restore the color.
  • Dullness: If the stone’s finish has become dull and lacks its usual luster, it might need professional re-polishing or resealing to restore its shine.

5. Loose Tiles or Grout

  • Movement or Looseness: Tiles that are shifting, lifting, or have wide gaps need immediate attention. Not only is this a tripping hazard, but it can also lead to water damage underneath.
  • Crumbling Grout: Grout that’s crumbling or falling out can lead to instability and moisture problems. Professionals can re-grout and seal the area to protect the integrity of the stone.

6. Mold and Mildew Growth

  • Persistent Biological Growth: If you’ve noticed mold or mildew that returns even after cleaning, there may be a deeper moisture issue. Professionals can identify and rectify the underlying problem, preventing potential health risks.

7. Uncertainty About Maintenance

  • Lack of Knowledge: If you’ve inherited a stone surface or installed a type you’re unfamiliar with, consulting a professional can provide you with the knowledge to care for it properly and avoid accidental damage.

Conclusion

While many aspects of stone care can be DIY, there are certain situations where professional expertise is invaluable. Recognizing the signs that your stone needs professional attention can save you time, money, and the heartache of irreversible damage. At Stone Guys NY, we’re committed to providing the highest level of care and service to ensure your stone surfaces remain beautiful and durable. If you’re noticing any of these issues or have concerns about your stone, don’t hesitate to reach out to us at StoneGuysNY@gmail.com or (888) 786-6369. Our team of experts is ready to help you preserve and protect your valuable stone investments.

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